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Process Assessment and Improvement formatIsbn:Hardcover - 9780387300443 Im Zusammenhang mit der EXPOProcess Assessment and Improvement provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team based improvement. Originally published in 2004, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. The book covers three major business reasons for process assessment: setting Target
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